Terms & Conditions

1. Introduction

Regera.Agency (“Regera.Agency”) is a comprehensive advertising agency that provides a wide range of services to help small and medium-sized businesses (“Clients”) achieve their marketing goals. These Advertising Services Terms and Conditions (“Terms”), along with any additional terms and conditions specific to the requested product or service, govern the relationship between Regera.Agency and Clients.

2. Acceptance of Terms and Payment

By submitting a Booking Form (“Booking Form”), Clients agree to be bound by these Terms and by the following payment conditions:

• • Payment Method: Agency accepts payments securely through PayPal. We believe that accepting PayPal provides our clients with enhanced security and convenience.
  • Initial Payment: The first invoice for services is due upfront before campaign launch.
  • Ongoing Billing: Clients who manage their Google Ads spend directly will be charged on the first day of each month for the previous month’s usage.
  • Prepayment for Managed Accounts: If Regera.Agency handles Google Ads payments on your behalf, payment for the next billing period will be required in advance.
  • Consequences of Late Payment: Unpaid invoices for clients with managed Google Ads accounts may result in campaign suspension and suspension of other Regera.Agency services.
  • Payment Terms: Unless otherwise agreed, all invoices are due upon receipt.
  • Currency: All prices are listed in British Pounds (GBP) unless otherwise specified.
  • Billing Inquiries: Direct any billing inquiries to [email protected]

3. Advertising Services

Regera.Agency offers a diverse range of advertising services to help Clients effectively reach their target audience and achieve their desired marketing objectives. These services include but are not limited to:

• PPC (Pay-Per-Click) Advertising: Agency’s search engine marketing (SEM) solution helps Clients promote their businesses through various search engines, including Google and Bing. This involves placing targeted ads that appear alongside relevant search results, driving traffic to Clients’ websites.
• SEO (Search Engine Optimisation): Agency’s SEO services aim to improve the organic ranking of Clients’ websites in search results, increasing their visibility and attracting more qualified visitors. This involves optimising website content, technical structure, and backlink profile.
• Landing Page, Website, and E-commerce Development: Agency offers custom website design and development services to create high-converting landing pages, user-friendly websites, and functional e-commerce platforms tailored to Clients’ specific needs.
• Copywriting: Agency’s professional copywriting services produce engaging and persuasive content for various marketing materials, including websites, landing pages, ads, and social media posts.
• Social Media Management: Agency manages Clients’ social media presence across multiple platforms, including content creation, posting, community engagement, and analytics. This service aims to build brand awareness, enhance customer engagement, and drive traffic to Clients’ websites or stores.
• Remarketing: Agency’s remarketing service utilises behavioural targeting to display ads to individuals who have previously interacted with Clients’ websites or products, increasing the likelihood of conversions.
  
  

3.1 PPC Account Setup Fees
For PPC (search or social) services, Regera.Agency offers complimentary setup services, including landing page setup, strategy development, and ad creation. These services are provided at no additional cost to Clients who continue to engage Regera.Agency for ongoing PPC management.

3.2 PPC Account Termination and Transfer
If a Client decides to terminate their PPC account with Regera.Agency but wishes to retain the structure created, a fee ranging from £2,000 to £4,000 will apply. This fee covers the costs associated with extracting and transferring the account structure to the Client.

3.3 PPC Account Termination without Transfer
If a Client terminates their PPC account with Regera.Agency without transferring the account structure, Regera.Agency will retain ownership of the account structure and associated data. Clients will have limited access to historical data for a period of 30 days after termination.

4. Client Responsibilities

Clients are responsible for:

• • Providing Accurate Information: Providing Regera.Agency with accurate and up-to-date information about their business, products, and services.
  • Approving Campaign Materials: Approving all campaign materials, including ad copy, landing pages, and creatives, before launch.
  • Complying with Laws and Regulations: Complying with all applicable laws and regulations related to advertising and marketing.
  • Granting Access to Accounts: Granting Regera.Agency access to necessary accounts, such as Google Ads and social media accounts, to manage campaigns.
  • Providing Feedback and Performance Data: Providing Regera.Agency with feedback on campaign performance and sharing relevant data to help improve results.
  • Cooperating with Regera.Agency: Cooperating with Regera.Agency’s team and providing timely responses to requests and inquiries.

5. Confidentiality

Both parties agree to maintain the confidentiality of all confidential information disclosed by the other party, except as required by law or with the other party’s prior written consent. “Confidential Information” includes, but is not limited to, trade secrets, customer lists, marketing plans, financial information, and any other information that is designated as confidential by either party.

6. Intellectual Property Rights

Regera.Agency retains all intellectual property rights in any materials or deliverables created under this Agreement. Clients are granted a non-exclusive, non-transferable license to use such materials and deliverables solely for their internal business purposes. Clients may not copy, distribute, modify, or create derivative works of any such materials or deliverables without Regera.Agency’s prior written consent.

7. Trademarks

• • Agency Trademark: Regera.Agency is a registered trademark of Regera.Agency Limited.
  • Third-Party Trademarks: All trademarks reproduced in this website which are not the property of Regera.Agency are acknowledged on the website. All copyright and material on this website are the property of Regera.Agency or are included with the permission of the relevant owner.

8. Use of Logo & Client Name

Regera.Agency may use your company name and logo in its marketing materials, including website and printed advertising materials. This usage is intended to promote the successful working relationship between Regera.Agency and its Clients and to showcase the agency’s capabilities. Clients may request that Regera.Agency refrain from using their name or logo in any specific marketing materials.

9. Termination

Either party may terminate this Agreement upon written notice if the other party breaches any material term of the Agreement and fails to remedy the breach within a specified period. Upon termination, Clients shall pay Regera.Agency for all services rendered up to the date of termination.

10. Limitation of Liability

To the fullest extent permitted by law, Regera.Agency’s total liability to Clients for any claim arising out of or in connection with this Agreement shall not exceed the total fees paid by Clients to Regera.Agency under the relevant Booking Form.

11. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of England, without regard to its conflict of laws principles.

12. Dispute Resolution

Any disputes arising out of or in connection with this Agreement shall be resolved exclusively through binding arbitration in accordance with the rules of the London Court of International Arbitration (“LCIA”). The parties agree that the place of arbitration shall be London, England, and that the language of the arbitration shall be English.

13. Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral, relating to its subject matter.

14. Amendments

Any amendments to this Agreement must be in writing and signed by both parties.

15. Notices

All notices and other communications hereunder shall be in writing and shall be deemed to have been duly given when delivered by one of the following methods:

• Email
• Live Chat
• WhatsApp

16. Severability

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck from this Agreement and the remaining provisions shall remain in full force and effect.

17. Waiver

No waiver of any provision of this Agreement shall be effective unless in writing and signed by both parties.

18. Company Details

• Registered Office Address: 141 Victoria St, London, SW1E 6RD, United Kingdom of Great Britain
• Phone: +44 7902 475641

Last Updated On: 12-Mar-2024
Effective Date: 12-Mar-2024